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Customer Support

Our dedicated team is here to assist you with any questions or concerns you may have!

To receive assistance from one of our support representatives, please fill out the form, and we’ll get back to you as soon as possible.

Operating hours:
Our chat support is available during the following hours:

  • Monday to Friday: 9:00 AM – 6:00 PM
  • Saturday and Sunday: Closed

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    Feedback:
    We value your feedback! If you have any suggestions for how we can improve our services or if you’d like to share your experience with us, please don’t hesitate to let us know during the chat session.

    Privacy and Security:
    Your privacy and security are important to us. Rest assured that all chat conversations are encrypted and confidential. We will never ask for sensitive information such as passwords or account details through chat.

    For urgent matters outside of our operating hours, please email us at support [at] justpayd.com, and we’ll get back to you as soon as possible during our regular hours of operation.

    Thank you for choosing Payd! We’re here to make your experience as smooth and enjoyable as possible.